HOW TO CONTACT FOR LIC POLICY MISTAKES (CUSTOMER AWARENESS CAMPAIGN)

IF YOU HAVE ANY GRIEVANCE/COMPLAINTS:
You may contact Grievance Redressal Officers on all Mondays(working days) between 2:30pm and 4:30pm. Without prior appointment and on other days with prior appointments
GRIEVANCE REDRESSAL OFFICERS ARE:
At Branch Office:                         Branch in-charge
At Divisional Office:                     Manager (CRM)
At Zonal Office:                           Regional Manager (CRM)
(For Group Policyholders)           Regional Manager(P&GS)
At Central Office:                        Executive Director(CRM)
YOU MAY ALSO:
• Register your Grievance/Complaint online trough our Customer Portal at http://www.licindia.in/
• Send it through post or email.
• Contact our Customer Zone.

Claims Rewiew Committees (having a retired Judge as one of the members) are formed at ZO/CO level to consider appeals related to repudiated death claims.

For more details visit http://www.licindia.in/

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