GET INFO ON POWER CUTS ON YOUR MOBILE
BESCOM To Launch Service On September 01
You can get information on power outages two hours in advance on your mobile phone. For this, you have to give your contact details to BESCOM
Not just that, if you have failed to pay the bills, SMS would be sent to warn you two days prior to discontinuing power supply.
BESCOM is working with Infosys Technologies to establish this customer call centre.
"The database of the consumers, including their consumption pattern, which transform supplies power to the particular consumer, bill status and geographical information would be updated the system"
The customer call centre would easily identify the consumer and refer by their name. Earlier, we had to call up the engineer at the sub-diversion and manually check where the system had gone wrong. But now, all the distribution transformers and HT consumer lines are connected with meters having GPRS modem that would provide reading to data centre. This helps to identify the problem and inform the consumer immediately about the outages.
GIVE CONTACT DETAILS
BESCOM has requested customer to provide contact details, including phone numbers and email address.
No comments:
Post a Comment
THIS BLOG IS NOT ANY DEPARTMENT OFFICIAL WEBSITE SO PLEASE DO NOT COMMENT ANY YOUR PERSONAL DETAILS